Returns & Exchanges

INCORRECT SIZING / STYLE

If the sizing or style you have selected is not quite right, we offer a 30-days return period for Australian customers and 45-days for International orders.
PLEASE NOTE: We do not exchange, return or refund FINAL SALE items; they are all final sales, so please ensure all terms and conditions including sizing information, is read prior to purchasing.
To process a return or exchange, simply follow the below steps
1. Contact us via email [contact@leroystudios.com] requesting a return, and remember to include your Order #. We will send you a 'returns form' to complete.
2. Post the item(s) you are returning back to us with your Order # included.
Return postage is at the customer's expense & we suggest you take out shipping insurance, incase your parcel is lost during transit.
3. Returned item(s) must be received in their original sellable condition, unworn, unsoiled, unwashed and with all garment tags attached. Our team will inspect the return before we issue an exchange. If the item is perceived faulty, we will follow our internal process before deeming it faulty and contact you with the next steps.

*If returning Swimwear, original hygiene sticker & tags must be in-tact upon return.
Please ensure you try on your swimwear with underwear prior to deciding if the fit is right for you. LEROY reserves the right to refuse your return, if, upon inspection it is evident the hygiene sticker has been removed and placed back on.

RETURN SHIPPING
We recommend that you return item(s) via a trackable / registered postage method.
LEROY will not be held liable for parcels lost or damaged in transit. Please allow up to 15 days for your parcel to be returned to us.

Once we receive your item(s), we will work as quickly as possible to organise your exchange or refund, and will notify you of 
any updates.
All items (unless perceived faulty) are to be returned in their original condition, unworn, unsoiled, unwashed and with all tags attached. Please note, we do not have to accept "change of mind" items under the ACCC as the Consumer Guarantee.
 
LEROY products purchased through external stockists, are in line with the stockist’s purchase policy and therefore can only be returned to their original place of purchase. 
Please contact us regarding any questions or concerns.

- LEROY